If you purchased any Quad Lock® mounting system from us and don't like it, you have 30 days to arrange for a return and refund. No questions asked.
To be eligible for a return, your item/s must be unused, in the original packaging and in a resellable condition. To arrange a return, please email email@example.com with your original order number and reason for the return. We will email you a RMA number and details on where to send the returned item/s. Annex Products will not cover the cost of return shipping.
Once your item/s received and inspected, we will send you an email to notify that we have received your returned item/s. If the same are in an acceptable condition a credit will be applied to your original method of payment. The refund can take up to two weeks to appear on your statement.
The shipping cost is non - refundable.
NOTE : When returning an item over $75, you should consider using a trackable shipping services or purchasing shipping insurance. We can't guarantee that we will receive your returned item and cannot refund, returned orders which we do not receive.
Shipping starts from as low as €7 for all orders within Europe.
All European orders are sent out from the UK to ensure the fastest delivery possible. Shipping costs are calculated during the checkout process with options as low as €7. Not all options will offer tracking so if you need tracking or faster delivery, please select a more suitable shipping option.
Shipping time frames depend on your location and the shipping method selected. Orders are processed within 1 business day. If you place an order on Friday it may not be processed until the following Monday. Keep this in mind if you are selecting express or overnight shipping option.
We aim to deliver all orders within 5 business days, but for some areas of Europe delivery can take up to 4 weeks.
After your order is placed, you will receive shipping details via email.
International Orders are sent out from one of our three global distribution centers located in USA, UK or Australia to ensure the fastest and most cost effective delivery possible. Shipping costs are calculated during the checkout process with options as low as $7.
After your order is placed you will receive shipping details via email.